{"id":252,"date":"2026-05-29T14:07:23","date_gmt":"2026-05-29T14:07:23","guid":{"rendered":"https:\/\/topvision.live\/?page_id=252"},"modified":"2026-05-29T15:07:09","modified_gmt":"2026-05-29T15:07:09","slug":"faqs","status":"publish","type":"page","link":"https:\/\/topvision.live\/index.php\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_0 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_0 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h2 class=\"wp-block-heading\"><strong>FAQs<\/strong><\/h2>\n<p>&nbsp;<\/p>\n<h2 data-start=\"202\" data-end=\"245\" class=\"\">1. Qu\u2019est-ce que Top Vision Live ?<\/h2>\n<p data-start=\"246\" data-end=\"462\" class=\"\">Top Vision Live est une plateforme de streaming d\u00e9di\u00e9e aux spectacles en direct. Notre mission est de rapprocher les artistes et le public du monde entier en offrant une exp\u00e9rience de concert unique depuis chez vous.<\/p>\n<hr data-start=\"464\" data-end=\"467\" class=\"\" \/>\n<h2 data-start=\"469\" data-end=\"539\" class=\"\">2. Comment acheter un billet pour un spectacle en streaming ?<\/h2>\n<p data-start=\"540\" data-end=\"674\" class=\"\">Rendez-vous sur la page de l\u2019\u00e9v\u00e9nement souhait\u00e9, cliquez sur \u201cAcheter un billet\u201d et suivez les instructions. Le paiement est s\u00e9curis\u00e9.<\/p>\n<hr data-start=\"676\" data-end=\"679\" class=\"\" \/>\n<h2 data-start=\"681\" data-end=\"731\" class=\"\">3. Combien co\u00fbte l\u2019acc\u00e8s \u00e0 un spectacle ?<\/h2>\n<p data-start=\"732\" data-end=\"853\" class=\"\">Le prix d\u2019acc\u00e8s est fix\u00e9 pour chaque \u00e9v\u00e9nement. Par exemple, pour certains spectacles acoustiques, l\u2019entr\u00e9e est \u00e0<span>\u00a0<\/span><strong>3$<\/strong>.<\/p>\n<hr data-start=\"855\" data-end=\"858\" class=\"\" \/>\n<h2 data-start=\"860\" data-end=\"918\" class=\"\">4. Comment acc\u00e9der au spectacle apr\u00e8s mon achat ?<\/h2>\n<p data-start=\"919\" data-end=\"1060\" class=\"\">Apr\u00e8s votre achat, vous serez automatiquement redirig\u00e9 vers la page de streaming.<br data-start=\"149\" data-end=\"152\" \/>Si vous quittez le site et revenez plus tard, l\u2019option \u201cAcc\u00e8s Streaming\u201d appara\u00eetra dans le menu pour vous permettre de rejoindre le spectacle en toute simplicit\u00e9.<\/p>\n<hr data-start=\"1062\" data-end=\"1065\" class=\"\" \/>\n<h2 data-start=\"1067\" data-end=\"1127\" class=\"\">5. Puis-je revoir le spectacle apr\u00e8s la diffusion ?<\/h2>\n<p data-start=\"1128\" data-end=\"1294\" class=\"\">Oui, il a le replay pour une dur\u00e9e limit\u00e9e de 30 jours.<\/p>\n<hr data-start=\"1296\" data-end=\"1299\" class=\"\" \/>\n<h2 data-start=\"1301\" data-end=\"1361\" class=\"\">6. Que faire si je n\u2019ai pas re\u00e7u mon lien d\u2019acc\u00e8s ?<\/h2>\n<p data-start=\"1362\" data-end=\"1499\" class=\"\">V\u00e9rifiez vos courriers ind\u00e9sirables (spam). Si vous ne trouvez pas votre lien, contactez-nous imm\u00e9diatement \u00e0<span>\u00a0info@topvision.live<\/span>.<\/p>\n<hr data-start=\"1501\" data-end=\"1504\" class=\"\" \/>\n<h2 data-start=\"1506\" data-end=\"1569\" class=\"\">7. Sur quels appareils puis-je regarder le spectacle ?<\/h2>\n<p data-start=\"1570\" data-end=\"1683\" class=\"\">Vous pouvez regarder nos spectacles sur t\u00e9l\u00e9phone, ordinateur, tablette, et Smart TV via un navigateur internet.<\/p>\n<hr data-start=\"1685\" data-end=\"1688\" class=\"\" \/>\n<h2 data-start=\"1690\" data-end=\"1749\" class=\"\">8. Mes donn\u00e9es personnelles sont-elles prot\u00e9g\u00e9es ?<\/h2>\n<p data-start=\"1750\" data-end=\"1889\" class=\"\">Oui, nous respectons votre vie priv\u00e9e. Consultez notre<span>\u00a0<\/span><a data-start=\"1805\" data-end=\"1838\" class=\"\" rel=\"noopener\" href=\"https:\/\/topvisionstream.live\/faq\/#\">Politique de Confidentialit\u00e9<\/a><span>\u00a0<\/span>pour en savoir plus sur la gestion de vos donn\u00e9es.<\/p>\n<hr data-start=\"1891\" data-end=\"1894\" class=\"\" \/>\n<h2 data-start=\"1896\" data-end=\"1977\" class=\"\">9. Que se passe-t-il en cas de probl\u00e8me technique pendant le spectacle ?<\/h2>\n<p data-start=\"1978\" data-end=\"2145\" class=\"\">En cas de coupure ou de probl\u00e8me technique g\u00e9n\u00e9ral li\u00e9 \u00e0 notre plateforme, nous proposerons soit une rediffusion gratuite, soit un remboursement partiel selon les cas.<\/p>\n<hr data-start=\"2147\" data-end=\"2150\" class=\"\" \/>\n<h2 data-start=\"2152\" data-end=\"2235\" class=\"\">10. Comment soutenir davantage les projets solidaires de Top Vision Live ?<\/h2>\n<p data-start=\"2236\" data-end=\"2410\" class=\"\">En participant aux spectacles et en faisant un don librement lors de l\u2019achat de votre billet, vous contribuez directement \u00e0 soutenir nos actions pour les orphelins de la RDC.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-252","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/topvision.live\/index.php\/wp-json\/wp\/v2\/pages\/252","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/topvision.live\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/topvision.live\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/topvision.live\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/topvision.live\/index.php\/wp-json\/wp\/v2\/comments?post=252"}],"version-history":[{"count":2,"href":"https:\/\/topvision.live\/index.php\/wp-json\/wp\/v2\/pages\/252\/revisions"}],"predecessor-version":[{"id":254,"href":"https:\/\/topvision.live\/index.php\/wp-json\/wp\/v2\/pages\/252\/revisions\/254"}],"wp:attachment":[{"href":"https:\/\/topvision.live\/index.php\/wp-json\/wp\/v2\/media?parent=252"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}